Investigating - After a routine firmware upgrade, Media Backup and Media Archive are down. Please ensure any work that needs to be stored on Media Live is stored locally (e.g on device) as well as in Google Drive.
Media Live continues to function normally.
Apr 17, 2026 - 09:23 BST
Media Live continues to function normally.
Apr 17, 2026 - 09:23 BST
HOPE
Operational
Application
Operational
Database
Operational
Scanned Documents
Operational
Nextcloud - Client Document Upload
Operational
HOPE TRAINING
Operational
hope training
Operational
Hope Training 2
Operational
Salesforce
Operational
Docstore
Operational
Debt Help Replatform (Salesforce GBR102)
Operational
Inspire (Salesforce SWE34)
Operational
XCD (Salesforce GBR74)
Operational
GRACE
Operational
Application
Operational
Database
Operational
Connection to HOPE
Operational
Connection to JOY
Operational
JOY
Operational
Application
Operational
Database
Operational
Connection to HOPE
Operational
Electronic Fact Find (EFF)
Operational
EFF Live
Operational
EFF Test
Operational
Discovery
Operational
Discovery
Operational
Head Office Systems
Partial Outage
Printing
Operational
VPN
Operational
Expenses
Operational
File Server
Operational
Visual Media NAS
Partial Outage
Phones - 3CX
Operational
WiFi and Internet
Operational
Login System
Operational
Email Archive
Operational
Google Gmail
Operational
Google Calendar
Operational
Google Drive
Operational
Google Docs
Operational
Google Meet
Operational
Slack Messaging
Operational
Slack Apps/Integrations
Operational
WINSRV01
Operational
Windows server
Operational
Metabase
Operational
CAP External/Public Websites
Operational
CAP UK Website
Operational
CAP Money Website
Operational
Creditor Portal
Operational
Atlassian Products
Operational
Jira Service Management Authentication and User Management
Operational
Jira Service Management Service Portal
Operational
Jira Service Management Jira Service Management Web
Operational
Jira Service Management Jira Service Management Email Requests
Operational
Jira Service Management Automation for Jira
Operational
Jira Service Management Automation for Jira
Operational
Jira Software Authentication and User Management
Operational
Jira Software Create and edit
Operational
Jira Software Viewing content
Operational
Jira Software Administration
Operational
Jira Work Management Authentication and User Management
Operational
Confluence Authentication and User Management
Operational
Confluence View Content
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance