Outage on Media - Backup + Archive

Incident Report for CAP UK IT Status

Investigating

After a routine firmware upgrade, Media Backup and Media Archive are down. Please ensure any work that needs to be stored on Media Live is stored locally (e.g on device) as well as in Google Drive.

Media Live continues to function normally.

Posted Apr 17, 2026 - 09:23 BST

This incident affects: Head Office Systems (Visual Media NAS).