Support Hub Network Upgrade

Scheduled Maintenance Report for CAP UK IT Status

Completed

The scheduled maintenance has been completed.
Posted Jun 15, 2026 - 23:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 15, 2026 - 21:00 BST

Scheduled

We will be upgrading the Network equipment at the Bradford Support Hub, we expect services to be unavailable for part of this time.
Posted Jun 12, 2026 - 09:33 BST
This scheduled maintenance affected: Head Office Systems (Printing, VPN, Expenses, File Server, Visual Media NAS, Phones - 3CX, WiFi and Internet, Login System, Email Archive, Google Gmail, Google Calendar, Google Drive, Google Docs, Google Meet, Slack Messaging, Slack Apps/Integrations, WINSRV01, Windows server, Metabase), JOY (Application, Database, Connection to HOPE), HOPE (Application, Nextcloud - Client Document Upload), Electronic Fact Find (EFF) (EFF Live, EFF Test), GRACE (Application), HOPE TRAINING (hope training, Hope Training 2), Salesforce (Docstore, Debt Help Replatform (Salesforce GBR102), Inspire (Salesforce SWE34), XCD (Salesforce GBR74)), and CAP External/Public Websites (Creditor Portal).